Banking & Finance
Regional Bank — Fraud Detection Overhaul
Real-time fraud detection replaced overnight batch reviews, cutting fraud losses and false declines.
AI SolutionsSoftware DevelopmentCyber Security
The Challenge
A regional bank was reviewing suspicious transactions in overnight batches — by the time fraud was caught, the money was gone. Legitimate customers were also being blocked by crude rules, hurting trust.
Our Approach
We built a real-time scoring pipeline that evaluates each transaction against behavioural patterns as it happens, with a review dashboard for the fraud team and tunable risk thresholds.
The Outcome
Fraud detection moved from hours to milliseconds, false declines dropped significantly, and the fraud team gained a single dashboard instead of five spreadsheets.